Privacy Policy

The Marriage Maker

Effective Date: 24/10/2022

At The Marriage Maker, your privacy, confidentiality, and trust are fundamental to our service. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our bespoke matchmaking services.


1. Information We Collect

We may collect and process the following types of personal data:

  • Full name, date of birth, and contact details

  • Identification and verification information

  • Personal background details relevant to matchmaking

  • Preferences, interests, and relationship objectives

  • Communication records (emails, messages, calls)

  • Payment and billing information

  • Any additional information you voluntarily provide

We only collect information that is necessary to deliver our personalised matchmaking services.


2. How We Use Your Information

Your personal data is used strictly for legitimate business purposes, including:

  • Delivering a bespoke and personalised matchmaking service

  • Conducting identity verification and due diligence

  • Communicating with you regarding your membership

  • Matching you with suitable potential partners

  • Managing payments and memberships

  • Improving and refining our services

  • Complying with legal and regulatory obligations

Your data is never used for automated matchmaking algorithms and is handled with care by trained professionals.


3. Confidentiality & Discretion

We operate under strict confidentiality protocols. Your personal information is:

  • Accessed only by authorised personnel

  • Never shared without your explicit consent

  • Never sold or disclosed to third parties for marketing purposes

We understand many of our clients value discretion and privacy, and we treat all data accordingly.


4. Data Sharing

We do not share your personal data with third parties, except:

  • Where required by law or legal authority

  • Where necessary to process payments securely

  • With your explicit consent, for the purpose of introductions

Any sharing is minimal and strictly controlled.


5. Data Storage & Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure digital storage systems

  • Restricted access controls

  • Encrypted communications where applicable

  • Regular security reviews

We retain personal data only for as long as necessary to fulfil our services or meet legal requirements.


6. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (where legally permitted)

  • Object to or restrict certain processing

  • Withdraw consent at any time

Requests can be made in writing using the contact details below.


7. Payments & Financial Information

All payment information is processed securely. We do not store full card details.

Please note: registration fees and membership payments are non-refundable, as outlined in our terms and conditions.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated and the updated policy will be made available upon request or via our official channels.


9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The Marriage Maker

📧 Email: enquiries@marriagemakers.co.uk

📞 Phone: 07896 969 786

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