Acceptable Use Policy

The Marriage Maker

Effective Date: 20/10/2022

This Acceptable Use Policy outlines the standards of conduct expected from all clients using the services of The Marriage Maker. By registering or participating in our matchmaking services, you agree to comply with this policy at all times.

1. Purpose of the Service

The Marriage Maker provides a confidential, personalised matchmaking service intended solely for individuals seeking a genuine, marriage-focused connection.

Our service must be used responsibly, respectfully, and in good faith.

2. Acceptable Use

You agree to use The Marriage Maker services in a manner that is:

  • Honest and transparent

  • Respectful towards other members and staff

  • Lawful and compliant with all applicable regulations

  • Consistent with the purpose of matrimonial introductions

3. Prohibited Behaviour

The following behaviour is strictly prohibited:

  • Providing false, misleading, or incomplete information

  • Harassment, abuse, intimidation, or offensive conduct

  • Sexual, explicit, or inappropriate messaging

  • Discrimination based on religion, race, gender, ethnicity, or background

  • Pressuring, manipulating, or coercing other members

  • Sharing another member’s personal information without consent

  • Using the service for casual dating, business promotion, or networking

  • Recording, photographing, or disclosing introductions without permission

  • Circumventing vetting, safeguards, or internal procedures

4. Safety & Conduct

Clients must:

  • Act responsibly during all interactions and meetings

  • Respect personal boundaries at all times

  • Immediately report any concerns, inappropriate conduct, or safety issues

  • Take personal responsibility when meeting introductions

The Marriage Maker reserves the right to intervene if safety concerns arise.

5. Confidentiality

You must:

  • Keep all introductions and client details strictly confidential

  • Not disclose participation in the service without consent

  • Not share screenshots, messages, or private communications

Breach of confidentiality is considered a serious violation.

6. Online & Digital Conduct

When communicating via email, messaging platforms, or virtual meetings, you must not:

  • Send abusive, threatening, or explicit content

  • Attempt to obtain personal or financial information improperly

  • Misuse contact details provided through introductions

7. Monitoring & Enforcement

The Marriage Maker reserves the right to:

  • Monitor communications where necessary for safety and compliance

  • Investigate complaints or concerns

  • Suspend or terminate membership without refund for policy breaches

8. Consequences of Breach

Breaches of this policy may result in:

  • Warning or corrective guidance

  • Immediate suspension or termination of membership

  • Permanent exclusion from the service

  • Legal action where necessary

All decisions are made at our discretion to protect our clients and the integrity of the service.

9. Reporting Concerns

Clients are encouraged to report any concerns, breaches, or safety issues promptly and confidentially.

Contact:

📧 Email: enquiries@marriagemakers.co.uk

📞 Phone: 07896 969 786

10. Updates to This Policy

This Acceptable Use Policy may be updated periodically. Continued use of the service constitutes acceptance of any revised policy.

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